Frequently asked questions
Products & Ingredients
What are the key ingredients in Likami products?
Likami products feature our proprietary Quadri Complex®, which is a powerful blend of botanical, bioactive, bio-intelligent, and organic ingredients designed to work in harmony with the skin to deliver maximum results. We invite you to learn more about our Quadri Complex® and our commitment to natural and sustainable skincare here.
Are the ingredients used in Likami products natural and organic?
Yes, Likami products are made with natural and organic ingredients to provide a gentle and effective skincare solution for all skin types. We are committed to transparency and provide the full INCI list for each product on our website, so you can see exactly what goes into our products. Additionally, you can learn more about the ingredients we use and their benefits by visiting our ingredient glossary here. We hope this information helps you make an informed decision about our products. Please let us know if you have any further questions or concerns.
Are Likami products free from harmful chemicals?
Yes, Likami products are free from harmful chemicals such as parabens, synthetic fragrances, and artificial colors. We believe in using only safe and natural ingredients in our products. To learn more about the harmful chemicals that we avoid, please visit our Blacklist page here.
Are Likami products suitable for all skin types?
Yes, Likami products are suitable for all skin types, including sensitive skin. We believe in a minimalistic, personalized approach to skincare, which is why we have developed our 4-step program to help you achieve healthy and radiant skin. You can learn more about our approach and find the right products for your skin type here.
Are Likami products suitable for pregnant or breastfeeding women?
While our products are made with natural and organic ingredients, we recommend consulting with your healthcare provider before using any skincare products while pregnant or breastfeeding.
Are Likami products vegan?
While the majority of our products are vegan, some of our products do contain beeswax as an ingredient. We encourage you to review the INCI list for each product to determine if it meets your personal values and preferences.
Are Likami products cruelty-free?
Yes, Likami products are cruelty-free and are not tested on animals.
Do the products have an expiry date?
Yes, after opening our products have a shelf life that ranges from 6 to 18 months. Check the packaging (search for the symbol with an open jar) for the exact shelf life of your product.
Are the products also for men?
Yes, our products are suitable for all genders, including men. At Likami, we believe in a minimalistic approach to skincare that focuses on using natural and organic ingredients to provide effective solutions for all skin types, ages, and genders.
Usage & Application
How do I use Likami products?
Instructions for using each Likami product are included on the packaging. To help you get the We have also created an FAQ about using each product on our product pages on the webshop. If you have any further questions or concerns about how to use our products, please don't hesitate to contact our customer service team.
Can I use Likami products in combination with other skincare products?
Yes, you can use Likami products in combination with other skincare products as part of your skincare routine. However, we do recommend using our full range of products to achieve the best possible results. Our products are designed to work in synergy with each other to deliver maximum benefits for your skin.
How long will it take to see results from using Likami products?
Results may vary depending on the product and your skin type. While some customers may notice visible improvements after just a few uses, we recommend using the products consistently for 4-6 weeks (the length of a skin cycle) to see real and lasting results.
Can I use Likami products on my body as well as my face?
While some of our products are designed specifically for the face or body, others are multi-purpose and can be used on both. We have a dedicated facial range and a separate body range, each with products that are formulated to address the specific needs of those areas.
Are Likami products environmentally friendly?
Yes, Likami products are made with natural and organic ingredients and are packaged in eco-friendly materials. We are committed to sustainability and minimizing our impact on the environment. To learn more about our sustainability ethos and our efforts to reduce waste and promote eco-friendliness, please visit our sustainability page here.
Does Likami use sustainable packaging?
Yes, Likami uses sustainable packaging materials such as Miron glass and sugarcane tubes to reduce our impact on the environment. We also offer refills and eco-friendly gift wrapping options to further promote sustainability. We are committed to minimizing our use of plastics and have eliminated plastic from our product packaging. Our commitment to sustainability is an ongoing process, and we are continuously looking for ways to improve our practices and reduce our environmental impact. To learn more about our sustainability efforts and the steps we take to promote eco-friendliness, please visit our sustainability page here.
Ordering & Shipping
How can I place an order on the Likami website?
You can place an order on the Likami website by selecting the products you wish to purchase and adding them to your cart. You can then proceed to checkout and complete the payment process.
How long does shipping take?
Shipping times may vary depending on your location. We aim to dispatch orders as soon as possible. Once your order has been dispatched, you will receive an email with the track & trace code so you can track the package at any time.
Do you offer free shipping?
Yes, we offer free shipping on orders over a certain amount. Details are available here.
Does Likami offer any discounts or promotions?
Yes, we offer discounts and promotions from time to time. Be sure to sign up for our newsletter and follow us on social media to stay informed about our latest offers.
Returns & Refunds
Can I return Likami products if I am not satisfied?
Yes, we offer a 14-day satisfaction guarantee for products purchased on the Likami website. If you are not satisfied with your purchase, you can return it for a full refund or exchange. Please email firstname.lastname@example.org in advance of your intention to return or exchange a product, and visit our Send & Return page for instructions and guidelines.
How long does it take to process a refund?
Refunds are typically processed within 20 working days of receipt, and a refund will be issued through the method used for payment. Please visit our Send & Return page for instructions and guidelines.
What if my Likami products arrived damaged?
If your products arrived damaged, please contact our customer service team immediately. We will work with you to provide a replacement or refund. Please email email@example.com and include a photo of the damage to assist with the processing of the claim.